DST SYSTEMS INC.

November 17, 1995

Mr. Raymond LaPietra
8519 Lathrop Ave
Kansas City, KS 66109

Dear Mr. LaPietra:

I am writing to thank you for your informative, motivational on time
management, goal setting, and positive attitude. Your knowledge of these
topics was quite evident through your words and personal examples of
success. You offered though-provoking ideas and questions that helped us
evaluate our success with managing time and offered tangible suggestions
about how to manage time.

I received omly positive comments from our associate evaluations.
Associates described you as well-organized, interesting, very motivational,
and informative, as well as fast-paced, excellent speaker. Another
associate felt you provided "enough pertinent steps to use to impact my
lifestyle." I thank you not only for the effort you made to learn about DST
Systems to incorporate our business into the presentation but also for the
time you took to perfect your presentation. You presented yourself as a
credible, knowledgeable speaker.

As a result of your presentation, many associated left determined to
change or evaluate the way they spend their time. Associates comented that
they would analyze urgent vs. important activities, delegate, continue ti
make lists and establish goals, spend time evaluating daily activities,
and be more proactive.

I highly recommend this presentation to others who are interested in
learning about time management and goal setting. I hope you'll come back
to DTS for future Lunch and Learn presentations.

Sincerely,

Shalaine Kobby
Human Resources Representative